Terms

Wishes reserves the right to refuse service, remove or edit content, or cancel orders at their sole discretion. You will be emailed your receipt, pick up tracking information and details regarding your order.

Stock Availabilty

Products sold on Wishes are subject to availability and can go out of stock at anytime. Gift Registry items can go out of stock before they are purchased. If an item in a gift Registry goes out of stock before purchase, the gift Registry owner can choose a substitute gift.

Shipping

Wishes will attempt to ship all merchandise within five business days of purchase unless otherwise specified. Dependent on the location of the manufacturer in which your item was purchased from, lead times can range anywhere between 1-5 business days for locally sourced items or 4-6 weeks for internationally sourced items. For items with lead times greater than 5 days, the lead times will be specified in the description. Wishes will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery

Returns & Exchanges

We only offer returns and exchanges on defective items. We understand that sometimes an item is defective and needs to be returned and exchanged for a new one. Merchandise purchased from Wishes may be returned within 5 days of delivery if accompanied by original receipt and be in new condition and in the original packaging. Returns must be pre-authorized by emailing support@wishesgh.com. Wishes will not be responsible for any costs associated with shipping the return. Actual cost of shipping the item to you will not be credited or refunded. Claims for defective or damaged items must be filed within 5 days of delivery. Please inspect your items immediately upon delivery. Returns must be deemed defective and approved before an exchange is approved.  Claims received after 5 days of delivery will be subject to respective vendor warranty policies. 

Full refund if item is not received.

A purchased gift registry item cannot be refunded to a couple in cash, Gifts can only be exchanged.

A purchased item from wishes cannot be refunded in cash, items can only be exchanged 

Returns and exchanges will only be considered if:

  • Product is in its original condition and unused
  • Product is not damaged by customer
  • Product is not edible or perishable
  • Product is not personalized, bespoke or made-to-order
  • Product is not a sale item
  • Product is still in its original packaging
  • Product is complete and has no missing parts/components
  • Product is still sealed, except if the product is damaged or defective
  • Product label is still attached

Shipping-related charges are not refundable. You will incur all new shipping-related charges.
Gift cards are not refundable.

 

Order cancellation

Orders cancelled after 24 hours may be subject to a minimum 25% or maximum 50% cancellation and restocking fee in addition to any shipping charges incurred.

User Warranties

In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.

Disclaimer of Warranties

You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Wishes makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. Indemnification

 

Wishes reserves the right to modify or change the terms and conditions of this site with or without notification.

 

 

Need Support?

Email Support

Email us at support@wishesgh.com

Phone Consultant

Call us on +233-209-043-550

Visit Our FAQ

Get answers to your questions in our FAQ section

CLOSE

Product categories

Add to cart
{"cart_token":"","hash":"","cart_data":""}